A. Definitions
1. “Client” (or “you”) refers to you. “Consultant” (or “we”, “us”) refers to Admissions Ace. “Parties” refers to both of us.
B. Refunds
1. We must commit resources and incur fixed costs to fulfill our service obligations to you under this Agreement. For that reason, refunds for unused time are only permitted within 2 days of the purchase date (the “Refund Period”). After the Refund Period, no refunds will be permitted for any reason.
C. Scope of Service
1. Comprehensive School Packages: Comprehensive services will be provided to guide you and support you in completing your applications for the agreed upon number of schools that you purchase. These services include Big Picture Strategy, School Selection, Essay Brainstorming and Execution, Application Form Edits, Resume Curation, Recommender Strategy, Mock Interviews, and Wait List Navigation.
2. Hourly Consulting: For hourly consulting services, consulting support will be provided on any area or areas of the application that the Client would like assistance with. Please note that time used in editing/reviewing materials, responding to messages via email, text, and/or telephone, as well as live conversations are billed against the total number of hours you have purchased.
D. Client Responsibility for Originating Content on a Timely Basis
1. Client has requested, and Consultant has agreed to provide, counsel and editorial guidance on the elements of the Client’s application.
2. The Client understands that s/he is solely responsible for generating — on a timely basis — all original ideas, content, outlines, and drafts of all application materials, including essays, resume, reference letters, application forms, and interview responses.
E. No Warranty; Limitation of Liability
1. Consultant provides no guarantee of admission or other result to any educational program. Client understands and acknowledges the risks associated with the application process and accepts this risk and uncertainty.
2. Consultant does not warrant that application materials will be free of errors, omissions, typos, and/or grammatical mistakes.
3. The Client agrees that Consultant’s total aggregate liability to Client for any and all disputes, injuries, damages, claims, losses, causes of action, costs, expenses and attorney fees arising out of this Agreement and/or in connection with Consultant’s services is limited to the amount paid by the Client under this Agreement.
F. Confidentiality and Non-Disclosure
1. At all times, both during the term of this Agreement and after termination, the Client and Consultant agree to keep and hold all one another’s Proprietary Information in strict confidence and agree not to use or disclose any Proprietary Information without prior written consent.
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